1. Run a full system scan with your antivirus. Make sure it is up to date.
A few links that may be helpful:
2. Download and install either/all of the following:
Spybot Search and Destroy
Ad-Aware
Malwarebytes' AntiMalware
Run a full scan with either/all. Let it remove anything it finds.
3. Do this if the above steps don't help you remove the infection entirely:
Spybot Search and Destroy
Ad-Aware
Malwarebytes' AntiMalware
Run a full scan with either/all. Let it remove anything it finds.
3. Do this if the above steps don't help you remove the infection entirely:
- Download HijackThis from TrendMicro.
- Install it and run it.
- Click Do a system scan and save log file
- When the Notepad pops up, copy and paste the contents of the log into a new thread that you make on HackForums ( to be more specific, here. Title the thread [HJT log][your problem].
- An example of such a thread would be:
- [HJT log] Antispyware 2009 popups
- Do NOT fix anything it finds there yet, as most of the entries listed in the log are legit and necessary for a smooth and stable running of your system.
- This makes it easier on the HJT Team to identify people who are in need of help.
Additional links: